Support center
Check out the FAQ section with answers to common questions. Otherwise, use the links below to get in touch or report an issue.
General Inquiry
Got questions or feedback? Let us know. Reach out and we'll get back to you as soon as we can
File a report
Encountered a bug or have concerns about a user? We encourage you to report it. Your report helps us maintain a safe and reliable platform for everyone.
Frequently Asked Questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by Sending us an email and we'll get back to you as soon as we can.
- Do you have a mobile app?
- Not at this time. We are currently focused on building a stellar experience for mobile phones in the web browser. Click here to learn how to add Step Club directly to your phone home screen.
- Are the meetings on Zoom?
- No, we use a custom video conferencing solution that is built into the website. This allows us to provide a more seamless and tailored experience for our meetings and attendees.
- Are the meetings recorded?
- We do no currently record any meetings. In the future we will hold special 'featured' speaker meetings that will be recorded and can be streamed at any time. We might also allow groups to record certain meetings for their members at some point.